LE PETIT FILS DU CORDONNIER

Our general conditions of sale

This page is designed to provide you with a clear and transparent understanding of our terms and conditions when purchasing our products from Le Petit Fils du Cordonnier.

These conditions are concluded between, on the one hand, the company Petit Peton, with a capital of 40,000 euros, registered in the trade and companies register of Angers under number B 387 851 231, whose head office is located at 22 rue de la forge, La Salle et Chapelle Aubry, 49110 Montrevault-sur-Evre, hereinafter referred to as "Le Petit Fils du Cordonnier", and on the other hand, persons wishing to make a purchase via the website of Le Petit Fils du Cordonnier https://lepetitfilsducordonnier.fr/ hereinafter referred to as the user.

These general conditions govern the sale of products presented on the site of: "Le Petit Fils du Cordonnier". Any order implies acceptance of these general conditions of sale. The sales contract is subject to French law. Orders can only be placed between "Le Petit Fils du Cordonnier" and any non-commercial natural person. The shipment of packages can only be carried out territorially in mainland France, DOM TOM and throughout Europe.

ARTICLE 1: THE OFFER

The offers of products and services are valid as long as they are visible on our site, within the limit of available stocks. Information on the availability of products is provided to the customer at the time of placing the order. Any order constitutes acceptance of the prices and descriptions of the products available for sale. Any dispute on this point will occur within the framework of a possible exchange and the guarantees mentioned below. Except in the case of a guarantee, any transaction between "Le Petit Fils du Cordonnier" and its customers, not contested within 15 days, cannot give rise to a claim. The products offered for sale are described and presented with the greatest possible accuracy. However, if errors or omissions may have occurred regarding this presentation, the liability of "lepetitfilsducordonnier.fr" could not be engaged. The photographs illustrating the products in support of the text do not enter into the contractual field.

ARTICLE 2: PRICES

Our prices are valid in mainland France, Corsica and throughout Europe. They are indicated in euros and take into account the French VAT in force. Any change in the VAT rate could be immediately reflected in our prices. These prices are net, excluding shipping costs. Keep your invoice, it will be useful in the event of an exchange or refund. If one or more taxes were to be created or modified upwards or downwards, this change could be reflected in the sale price of the items in our catalogs and sales documents. The products remain our property until full payment of the price. We reserve the right to cancel or refuse any order from a customer with whom there is a dispute relating to the payment of a previous order. Le petitfilsducordonnier.fr reserves the right to modify prices at any time without notice. The products and services sold on the lepetitfilsducordonnier.fr website are reserved for individuals.

ARTICLE 3: THE ORDER

The order can only be registered on the site if you have clearly identified yourself by entering your email and password, which is strictly personal to you, or by completing the identification form. As soon as your order is validated, it will be sent to our logistics department for processing. You will receive an initial automatic email acknowledging receipt.

ARTICLE 4: CONFIRMATION OF THE ORDER

The contract is formed when the customer issues the confirmation of his order. "Le Petit Fils du Cordonnier" will confirm your order by return email.

ARTICLE 5: PAYMENT

By credit card: When confirming your order, indicate your credit card number and its expiry date. Your account will be debited when you make your purchase. In accordance with the Law of March 13, 2000 on electronic signatures, the online transmission of your card number and the final confirmation of your order constitute proof of the entirety of the order and the payment of the amounts due in payment of this order.

Payment security: In order to ensure payment security, the site "lepetitfilsducordonnier.fr" uses the secure payment service of the Crédit Agricole bank. This service integrates the SSL security standard. Confidential data (the 16-digit bank card number as well as the expiration date, the CVX code) are directly transmitted encrypted on the bank's server without passing through the physical media of the "lepetitfilsducordonnier" server. When the order is validated, the payment request is routed in real time to the secure telepayment manager. This sends an authorization request to the bank card network. The telepayment manager issues an electronic certificate which will be proof of the amount and date of the transaction in accordance with the provisions of articles 1316 et seq. of the Civil Code.

ARTICLE 6: AVAILABILITY

Offers of products and services are valid as long as they are visible on our site, within the limit of available stocks. Information on the availability of products is provided to the customer at the time of placing the order. In the event of unavailability of products after placing an order, Le Petit Fils du Cordonnier will inform the customer by email or by post. The order will be automatically cancelled and the customer will be reimbursed if his bank account has been debited.

ARTICLE 7: DELIVERY

Efficient and professional delivery! Shipping costs are not included in the current price and are therefore the responsibility of the customer. They depend on the weight (number of items) and the final destination. Rates are defined by La Poste and applied accordingly. Shipping costs are free in Metropolitan France from €90 and €180 for European countries. LA POSTE ensures delivery by Colissimo suivi with delivery to mailbox without signature for France and delivered against signature for the rest of Europe. The items will be delivered to the address indicated by the buyer on the order form. No complaints will be accepted if the address provided is incorrect or incomplete. Colissimo Suivi services do not operate on weekends and public holidays. Orders are delivered within 7 working days maximum for Metropolitan France and 10 days for the rest of Europe. The customer will be notified by e-mail of the departure date of the package and its tracking number. With this number, it is possible to track the delivery of your package directly with La Poste: www.coliposte.fr Any order placed after 11:00 a.m. will be processed the following business day, the date from which the delivery time applies. In the event of absence from home, a delivery notice will invite the customer to go to the post office closest to their home to collect their package.

ARTICLE 8: MONEY BACK GUARANTEE

In accordance with Article L.121-21 et seq. of the Consumer Code, you have a period of fourteen working days to return any item that does not give you complete satisfaction and request an exchange or refund without penalty, with the exception of return costs. This period runs from the receipt of the goods by the consumer or the third party designated by him for all matters relating to contracts for the sale of goods and contracts for the provision of services (including the delivery of goods). For contracts for the provision of services, this period runs from the conclusion of the contract. Withdrawal form, attached. For any claim, the product must be returned in perfect condition, in its original packaging, undamaged, accompanied by the invoice, by post (at the slow rate in force) to the following address: Le Petit Fils du Cordonnier - 22 rue de la forge - La Salle et Chapelle Aubry - 49110 Montrevault-sur-Evre - FRANCE. Any warranty is excluded in the event of misuse, negligence or lack of maintenance on the part of the customer, as in the event of normal wear and tear of the goods, or force majeure. The withdrawal form can be sent to the following address: Le Petit Fils du Cordonnier - 22 rue de la forge - La Salle et Chapelle Aubry - 49110 Montrevault sur Evre - FRANCE or contact@lepetitfilsducordonnier.fr. You can contact Le Petit Fils du Cordonnier by telephone: (+33) 09.79.30.88.40. Any refund will be made by check or bank transfer. In the event of a delivery error or manufacturing defect, the buyer must make a complaint to Le Petit Fils du Cordonnier on the first working day following delivery. Your shipping costs will be refunded upon request for any exchange due to an error on our part or a manufacturing defect. Please note that returns with postage due or cash on delivery are refused. To help us serve you better, please indicate the reason for your return on your exchange voucher.

ARTICLE 9: DATA PROTECTION AND FREEDOM

The collection of your personal data is necessary for us to process your request. In accordance with the Data Protection Act of 6 January 1978, you have the right to access, modify, rectify and delete your personal data. If you wish to exercise this right, simply write to us: Le Petit Fils du Cordonnier - Service Relations Clients - Rue de la forge – La Salle et Chapelle Aubry - 49110 Montrevault-sur-Evre - FRANCE, indicating your surname, first name, address and, if possible, customer number.

ARTICLE 10: INTELLECTUAL PROPERTY

All elements of the “Le Petit Fils du Cordonnier” website, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents. They are our exclusive property. The user who has a personal website and who wishes to place, for personal use, on his site a simple link directly to the home page of the “Le Petit Fils du Cordonnier” website, must request our authorization. In this case, this will not be an implicit affiliation agreement. On the other hand, any hyperlink referring to the “Le Petit Fils du Cordonnier” website and using the framing or in-line linking technique is strictly prohibited. In all cases, any link, even tacitly authorized, must be removed at our simple request.

ARTICLE 11: ENTIRETY

In the event that one of the clauses of this contract is null and void by a change in legislation, regulation or by a court decision, this shall in no way affect the validity and compliance with these general conditions of sale.

ARTICLE 12: DURATION

These conditions apply for the entire duration that the services offered by Lepetitfilsducordonnier.fr are online.

ARTICLE 13: RESPONSIBILITY

The products offered on the Site comply with current French legislation and the standards applicable in France. We cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered. It is the customer's responsibility to check with the local authorities the possibilities of importing or using the products ordered. The photos on the site are purely illustrative and the customer acknowledges that the product delivered may differ significantly. We cannot be held liable for inconveniences and damages relating to the use of the Internet network, such as a break in service, the presence of computer viruses or external intrusions or, more generally, any cases qualified as force majeure by the courts.

ARTICLE 14: SETTLEMENT OF DISPUTES

This contract is subject to French law. In the event of a dispute, an amicable solution will be sought before any legal action. You will contact Le Petit Fils du Cordonnier as a priority to obtain an amicable solution. If you wish to exercise this right, simply write to us: Le Petit Fils du Cordonnier - Customer Relations Department - Rue de la forge - La Salle et Chapelle Aubry - 49110 Montrevault-sur-Evre - FRANCE. You can also contact us via the contact form in the Contact section of the lepetitfilsducordonnier.fr website. Failing this and subject to the customer's status as a "trader", any legal action will be brought before the courts of Angers. In the event of a dispute, the French courts will have sole jurisdiction.

ARTICLE 15: RETURNS

In accordance with the provisions of Article L221-5 of the Consumer Code, the buyer may exercise his right of withdrawal within 14 days from the date of receipt of the order. The buyer does not need to justify the reason for his withdrawal. The company Le Petit Fils du Cordonnier must be informed in advance at the following email address: The product will be refunded upon receipt of the product. The latter must be complete, in new condition (packaging, accessories, etc.). It must be accompanied by the purchase invoice. The price of the item(s) purchased will be refunded, as well as the shipping costs. The return costs remain the responsibility of the customer. Personalized baby slippers are unique products. Exchanges and refunds of these products will not be possible. Cancellations will be possible within 24 hours of the order.